Privacy Policy

INTRODUCTION

About This Privacy Policy

Money Grey ("Money Grey", "we", "us" or "our") respects the privacy of individuals who visit, use or interact with our website and services.

This Privacy Policy describes the categories of information that may be collected, the purposes for which such information may be used, the circumstances in which information may be shared, and the choices or rights that may be available to you.

By using the website or voluntarily submitting information through an enquiry or application form, you acknowledge that you have read this Privacy Policy and understand the processing described here, subject to any consent that may separately be required.

INFORMATION COLLECTION

Information We May Collect

Depending on how you interact with Money Grey, we may collect information that is necessary for the relevant purpose and permitted under applicable requirements.

PURPOSE OF PROCESSING

How We May Use Your Information

Information may be processed for purposes relevant to your interaction with Money Grey, including:

• To respond to enquiries and requests for information.
• To process and assess an application where applicable.
• To verify information submitted by an applicant where required and permitted.
• To communicate with you regarding your enquiry, application or service.
• To provide customer support and handle grievances.
• To maintain website security and prevent misuse, fraud or unauthorised activity.
• To comply with applicable legal, regulatory or contractual obligations.

INFORMATION SHARING

When Information May Be Shared

Money Grey does not represent that personal information will never be shared. Information may be disclosed where necessary for legitimate purposes and subject to applicable consent, contractual, legal and regulatory requirements.

Where third-party or lending-partner involvement applies, the applicable terms, disclosures and consent requirements should be reviewed before information is processed or shared.

THIRD-PARTY SERVICES

Partners & Service Providers

Our website or services may use third-party technology, infrastructure, communication, analytics, verification or other service providers.

Such providers may process information only to the extent necessary for the services they provide, subject to the applicable contractual, security, privacy and legal requirements.

If a particular application involves an authorised lending partner or service provider, additional disclosures or consent may apply.

DATA SECURITY

Protecting Your Information

We take reasonable measures appropriate to the nature of the information and applicable requirements to protect information against unauthorised access, misuse, alteration, disclosure or destruction.

DATA RETENTION

How Long Information May Be Kept

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve disputes, maintain records, comply with legal or regulatory obligations, or protect legitimate interests.

Retention periods may vary depending on the type of information, the nature of the relationship, applicable agreements and legal or regulatory requirements.

YOUR RIGHTS & CHOICES

Your Information, Your Choices

Subject to applicable law and the nature of the information and processing involved, you may have rights or choices regarding your personal information.

COOKIES & TECHNOLOGIES

Cookies & Website Usage

Our website may use cookies or similar technologies to support essential functionality, improve website performance, understand website usage and, where applicable, support analytics or other permitted purposes.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

CHILDREN'S PRIVACY

Information Relating to Minors

Our services are not intended to be used by individuals who are not legally eligible to access or apply for the relevant financial service.

We do not knowingly seek to collect personal information from individuals where such collection is prohibited by applicable law.

POLICY UPDATES

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, services, technology, legal requirements or regulatory requirements.

Any updated version will be published on this page with the applicable effective date. We encourage users to review this page periodically for the latest version.

CONTACT & PRIVACY QUERIES

Questions About Your Privacy?

If you have a question, request or concern regarding this Privacy Policy or the processing of your personal information, please contact the designated privacy/customer support channel.